Public Safety

A Track Record of Success in Public Safety

Security Guards

Security Guards shall maintain physical security law and order by statute, regulation, and/or Post Orders within physical and jurisdictional limits of the facility areas they protect. Security Guards detect, delay, and/or detaining persons who attempt to violate laws, rules, regulations, and/or Post Orders. Security Guards reports all incidents in accordance with procedures in the Post Orders.  Security Guards perform a variety of security duties on the type of posts. Each guard post has an Officer’s Duty Book or “post-orders.” Guards are thoroughly familiar with the post orders at all posts. Guards are familiar with the post orders prior to working on the posts. GIS provides enough time in which the guards read and familiarize themselves with the post orders prior to duty on the post.  Under no circumstance shall any guard neglect his/her duties in order to familiarize him/herself with post orders. Guards perform in a professional manner; and observe the environment when necessary, question those persons whose activities arouse suspicion. Security Guards serve as the first responders to all security alarms and emergency situations within there area of assignment.  Security Guards verbally report threats and potentially threats activities they observe while on duty. Whenever possible, guards report a serious or potentially serious problem before they respond so they may receive all the necessary backup and support to lessen or eliminate the potential threats. Security Guards testify in various judicial proceedings.  Only security officers have access to key and alarm codes to permit entry into the building during after-hours periods.  In some outlying areas, and/or if multiple reports incidents occur, guards may act independently as the primary security response until law enforcement assistance arrives.

Public Safety Answering Point

Genesis Integrative Solutions (GIS) provides public safety telecommunications support services at Public Safety Answering Point (PSAP) related to Next Generation (NG) and E911, professional audio/video, telephony, including Voice over Internet Protocol (VoIP); cable and satellite television distribution services; Internet access telecommunications; and  Computer Aided Dispatch (CAD) systems. GIS provides operations support services for sound, text, and video transmission facilities and infrastructure (i.e., wired, wireless, or satellite) required in end users telecommunications facilities.

Public Safety Areas


In case of an emergency condition requires immediate attention, GIS's onsite supervisor or the shift supervisor shall take action to divert uniformed personnel from their normal assigned duties to meet the condition and summon the appropriate assistance if required by the Building Emergency Management Plan. GIS notifies the appropriate customer official of the actions taken.  Incidents of this nature shall be reported in accordance with procedures outlined in the Officer's Duty Book. Immediately after the situation is resolved, the guards should return to their assigned posts and duties.

Roving Control

Guards make patrols in accordance with routes and schedules established by the post orders. They observe, detect, report, and respond to all suspected or apparent security violations. Roving guards maintain logs, reports, and files of all incidents and occurrences encountered during the patrol tour. Patrol duties perform in a professional manner, with the guards responsible for observing the environment, and when necessary, questioning those persons whose activities arouse suspicion. Patrol guards serve as the first responder to all security alarms and emergency situations occurring within the area of assignment. Some posts may require a combination of fixed hours at a guard booth and roving patrols. Guards adhere to the patrol schedule in the post orders.

Alarm Runner

GIS provides alarm runners to monitor system when building is under after hours electronic surveillance. Alarm Monitors  notifies the alarm runner when alarms sound. Only security officers  have access to key and alarm codes to permit entry into the building during after-hours periods. GIS contact the customer designee during and after duty hours immediately after alarm sounds. The alarm runners report to the site within thirty (30) minutes if after duty hours, and within 3 minutes during duty hours. The alarm runners walk-through area with the local police department to clear the building. A written report of the incident is submitted on the next scheduled workday. GIS uses the site supervisor for each facility as the alarm runner.

Traffic Control

Guards direct traffic (vehicle and pedestrian), control parking, and observe the environment for suspicious vehicles or persons. Guards operate traffic control points and identify, delay, and detain all suspicious vehicles and personnel as necessary to maintain a level of security sufficient to ensure the safety and protection of all personnel, property, and resources within the facility.


Guards are mentally and physically ready to operate and enforce the customer’s personnel identification and access/egress control systems. Guards perform package inspections in accordance with post orders. These inspections include inspection of packages, briefcases, purses, canisters, bags, and other suspicious containers in the possession of visitors, employees and other persons who arrive or depart from the facilities. Guards provide onsite security and control access to observe, detect, and report violations of post regulations and orders. Guards provide complete surveillance to maintain, protect, and inspect all internal and perimeter areas within the parameters and authority of post. Guards answer questions and provide directions to visitors and building tenants. Prior to arrival on duty, each guard is familiar with the name and location of his/her post, as well as the post orders. Each guard familiarize themselves with each tenant’s name and the locations within the facility of the most commonly sought offices or locations such as service offices, restrooms, elevators, entrances, exits, cafeteria, and parking areas, in order to provide information to any visitor.  Entrance/exit post guards are ready and able to locate the nearest first aid kit, fire extinguisher, fire alarm, and duress alarm devices. Guards operate all security equipment on post, such as X-rays, hand held magnetometers, and closed circuit television (CCTV).

Civil Disturbances

Guards perform other functions in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security and/or safety of the customer, its employees, property, and the general public lawfully in the buildings or on the grounds.

Contact Us

(773) 930-8611